Paradise Birmingham

Paradise Circus General Partner Limited (Paradise) is committed to protecting and respecting your privacy.

This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), Paradise is the data controller.  Sometimes we act through our advisors and an up to date list of these is available at any time upon request.

Information we may collect about you

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.paradisebirmingham.co.uk (“our site”). This includes the information you provided at the time of registering with our site, subscribing to our services or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
• The nature of your interest in Paradise so that we can send you details about us which we think may interest you.
• With regard to each of your visits to our site we may automatically collect the following information;
  • Information about the way you use our site. We only collect this information in anonymous form, which means that it cannot be used to identify you. Please refer to the section entitled ‘cookies’ for further information.
  • Information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to those involved in our organisation. This information is collected in an aggregated, statistical form and cannot be used to identify you.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies that are used by this website are necessary in order for us to improve our website for all users. Cookies are not shared with any third parties.

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Most web browsers allow control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit allaboutcookies.org.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our website.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, remember your choices in forms, polls and site preferences, where available.
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website (and the advertising displayed on it) more relevant to your interests. We may also share this information with third parties for this purpose.

Note: We don’t directly store any targeting or tracking cookies of our own. However, we do use 3rd party services which may store these types of cookies.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access some parts or all of our site.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our advisors or suppliers. Such staff maybe engaged in, among other things, the fulfilment of your request and the provision of services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All electronic information you provide to us is stored on secure servers.  Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of your information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you, or to permit selected third parties to provide you, with information that you request from us.
• To notify you about changes to our services.
• In relation to any information you provide us through surveys, for research purposes.
• To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
• To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

To provide you, or permit selected third parties to provide you, with information about Paradise goods and services which we feel may be of interest to you. We or they may contact you about these via email, electronic newsletters, SMS or telephone. We will only do this with your consent. If you do not want us to use your data in this way, or to pass your details on to third parties for these purposes, then please uncheck the relevant box on the form we use to collect data, or unsubscribe in the manner indicated in any such communication you receive or by contacting the Company Secretary, 4 Stable Street, London, N1C 4AB.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. Before collecting your data, we will usually inform you, if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data or by contacting the Company Secretary, 4 Stable Street, London, N1C 4AB.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, suppliers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Disclosure of your information

We may disclose your personal information to any member of Paradise or its subsidiary undertakings.

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we or substantially all of our assets are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect our rights, property, or safety or that of our users, or others.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to our nominated representative for the purpose of the Act: the Company Secretary, 4 Stable Street, London N1C 4AB.